Techniques Don't Produce Quality

"Techniques don't produce quality products or pick up the garbage on time; people do, people who care, people who are treated as creatively contributing adults."*-- Tom Peters"We cannot change anything until we accept it. Condemnation doesnot liberate, it oppresses."*-- Carl Jung "Take the first step in faith. You don't have to see the wholestaircase, just take the first step." *-- Martin Luther